ITIL® 4 Leader: Digital and IT Strategy (DITS)
Duration: 4 Days
This module elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals.
The ITIL® 4 Leader: Digital and IT Strategy (DITS) module provides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.
This module is therefore aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.
Candidates will gain extensive knowledge on how and when technological innovation can help drive organisational success, and when it can add unnecessary layers of complexity and risk, enabling them to balance legacy with new ways of working effectively.
Duration: 1 hour
Number of questions: 30 (Multiple Choice)
Pass mark: 70%
Open book: No
Electronic equipment allowed: No
Level: Advanced
ECTS credits: -
Requirements for certification: Training is provided by an Accredited Training Organisation, including the Practical Assignments for this module.
ITIL 4® Foundation Certificate in IT Service Management + ITIL 4 Direct Plan and Improve (Strategist) Or ITIL® 4 Managing Professional Transition Certificate
Training through an Accredited Training Organisation